Unlock a world of exclusive wines!
New customer? Create your account here.

Cookies

The Winechapter uses cookies to improve your browsing experience, optimize the functionality of the website, and provide relevant content. In this statement, we explain which cookies we use, why we use them, and how you can manage your preferences.

What are cookies?

Cookies are small text files stored on your computer, tablet, or smartphone when you first visit our website. They help us ensure the website functions properly and provide insight into how it is used. We do not use this information to track your browsing behavior across other websites or to create personal profiles.

You can refuse the use of cookies, delete existing cookies, or set warnings through your internet browser settings. Please refer to your browser’s help function or visit:


Which cookies do we use?

1. Essential or functional cookies

These cookies are necessary for the proper functioning of the website (such as navigation or secure forms). They do not collect personal information and cannot be disabled.

2. Analytical cookies

These cookies help us understand how visitors use the website (for example, which pages are most popular or how long visitors stay). We use Google Analytics with anonymized IP addresses for this purpose. This means Google cannot directly identify you. Google processes this data in accordance with its own privacy policy: Google Analytics Privacy Policy.

You can opt out of Google Analytics via: https://tools.google.com/dlpage/gaoptout


3. Marketing and performance cookies (only with consent)

We sometimes use cookies from external partners such as Meta (Facebook) or Hotjar to improve user experience or better tailor our communication to your interests. These cookies are only placed after your explicit consent via our cookie banner.

  • Hotjar – helps us understand how visitors move through the site without collecting personal data. More information: Hotjar Privacy Policy.
  • Facebook / Meta Pixel – may be used to display personalized advertisements. More information: Meta Privacy Policy.

How long are cookies stored?

  • Temporary cookies: are automatically deleted once you close your browser.
  • Permanent cookies: remain stored until you manually delete them or until they expire (maximum 12 months).

You can delete or block cookies at any time through your browser settings.


Managing your consent

During your first visit to our website, you will see a cookie banner allowing you to set your preferences. You can change these settings at any time or withdraw your consent through the cookie settings at the bottom of each page.


Changes

The Winechapter may update this cookie statement when legislation or technology changes. We recommend checking this page regularly for the most recent version.